Money-Back Guarantee: EpauFlex™ Pro
Your EpauFlex™ Pro comes with a 30-day money-back guarantee. The 30 days count from delivery. This guarantee applies instead of the "not satisfied" return conditions in our general return terms.
Not happy for any reason? Send it back, even if you have used it. Normal use is fine; damage from misuse or accidents (for example a dropped, cut or machine-washed device) is not covered.
How it works:
- Email support@shoporthevia.com within 30 days of delivery and include your order number.
- We send you the return address and instructions.
- Send the device back. We cover the return postage.
- As soon as it reaches us, we refund the purchase price to your original payment method.
This guarantee applies to orders delivered to the countries we ship to.
This voluntary guarantee is in addition to your statutory rights, including any right of withdrawal, and does not limit them. Guarantor: Horizonlink LLC (trading as ORTHEVIA), 30 N Gould St Ste N, Sheridan, WY 82801, USA.